If you have got a question or would like to book an appointment,
calL US On: 01603 860885
Alternatively, you are welcome to pop in and see us or complete our form below.
All enquiries will be treated in the strictest confidence.
Visit our practice
10 School Road, Drayton
Norwich, Norfolk, NR8 6DN
Mon - Fri: 8:45 am to 5:00 pm
There is ample parking at the back of the practice.
If you are suffering from a dental emergency, call us immediately on 01603 860885 and we will do all we can to see you on the same day. If your call is outside of our normal office hours, a recorded message will explain what to do. Please make sure you have a pen and paper ready.
Feedback & complaints
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We aim to make your treatment as pleasant as possible every time you visit us. However, if you feel you have not been treated as you would have liked, or are dissatisfied with any aspect of our practice, we want to know. It is only through hearing from you that we can help and improve our service.
Please mention your concerns in the first instance to your dentist. Drayton Dental operates an in-house complaints procedure that adheres to nationally agreed criteria. We aim to respond to verbal complaints within 24 hours and written ones within three working days.
If you are still not happy and would like to take things further, contact The Dental Complaints organisation. Their website can be found at www.dentalcomplaints.org.uk and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 08456 120 540.